EOSL Hardware Maintenance

The End of Support Life, or End of Service Life (EOSL) is the final phase in the data centre equipment’s lifecycle. At this point, the OEM no longer sells, provides operating system updates for, or renews support agreements on the hardware. But we, at Mahavir Computech take over from there and offer Data Centre hardware maintenance service as a flexible alternative to the OEMs. With our alternative, client can avoid buying new hardware and can reduce IT spending.

We work with clients to understand their service needs and create a Service Level Agreement (SLA) that works best for them. If their equipment fails, one call will initiate a quick and efficient process to get them back up and running. We achieve strict SLA adherence and meet expectations based on a prescribed methodology resulting from 15+ years of experience of delivering legendary hardware maintenance services to companies.

Offered Support Levels

EOSL Hardware Maintenance

Mahavir Computech Data Centre hardware maintenance program has all the options which include both on-site response, hardware exchange and telephone support in supported levels.

24 x 7 x 4

24 hours a day, 7 days a week

Initial phone-based diagnosis

Field Engineer on-site (if required) within 4 hours after customer contact

8 x 5 x 4

9:00 AM to 6:00 PM, Monday through Friday

Initial phone-based diagnosis

Field Engineer on-site (if required) within 4 hours after customer contact

8 x 5 Next Day

9:00 AM to 6:00 PM, Monday through Friday

Initial phone-based diagnosis

Field Engineer on-site (if required) the following business day after customer contact

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Smart Vending

Stock your business supplies in the Smart Vending Machines. Employees can access the items by typing a code or swiping their badge. The Cloud software automatically tracks inventory and provides managers with streamlined visibility into which teams are using what and when the stock needs to be replenished. It can also help clients identify which departments should be charged for inventory and by how much.

Easily monitor inventory, access usage reports and get up to speed on-the-go through mobile app.

Vending Machine Solution can be useful to many industries to satisfy various supply needs, from manufacturing to healthcare and everything in between.

Information Technology Industry: With IT peripherals vending, your work will never grind to a halt. Both employers and employees enjoy an automated supply that vends quickly and easily, helping to remove barriers while improving productivity and employee satisfaction.

Maintenance Industry: Efficiency and productivity are a given with MRO (Maintenance, Repair & Operations) supply vending. When employees have constant access to the tools and supplies, they need to get the line back into production, such as gloves or cleaning supplies, the entire company benefits.

Education Industry: Leverage a vending solution to automate the distribution of Laptops, IT supplies, and other school supplies on your campus. Students can use their individual school ID to instantly check out the supplies they need without the hassle of lines or paperwork.

Managed Printing Service

Mahavir Computech is also into Printer and Copier machine rentals. Our superior service has been relied upon years of experience and expertise of rental business. We can deliver as per customer needs from single to multiple printers or copier machine for a short-term business need or for an ongoing multi-month, multi-year, multi-location, multi-office project.

Tailor-made Solutions: Our close association with OEM brands, proven reliability and knowledge depth of customer usage pattern empowers us to offer on-demand tailor made rental solution to lower your TCO and increase the productivity.

Our approach allows us to have agile processes in order to meet customer needs in a cost-efficient way. Our flexible on-demand tailor made rental solution enables us to address specific requirements such as,

rental only
rental plus supply
rental plus usage model &
pay as you use model

We provide seamless integration of our rental devices with our Printer Management Engine to give you a real-time usage data, billing data and analytics to save your time and effort, allowing you to focus on your critical business activities.

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EOL Hardware Resale

When hardware equipment reaches its End of Life (EOL) or End of Sale (EOS), it means that the OEM is no longer producing or selling the particular piece of equipment. But at Mahavir Computech, we have extensive stock of End-of-Life Data Centre Equipment as well as parts and options including: Motherboards, CPU's, Hard Drives, Memory, Network Cards, RAID Cards, Power Supplies, Graphics Cards and more. We hold stock in our own warehouse and can ship same day. We also ensure you that when a client choose to buy refurbished hardware from us, we ensure that every single piece has been tested and certified using rigorous processes of high standards meeting original manufacturing standards.

Adopting a vendor-agnostic approach, whether it is new in box, pre-owned, refurbished, or end-of-life hardware, we offer a wide range of enterprise servers, storage and networking products from reputable IT brands:

HPE, IBM, Lenovo, Dell, EMC, NetApp, HDS, Fujitsu, Oracle Sun, Cisco, Juniper, Brocade, & more.